Features · Operations
Intake & Admissions

From first call to a bed that night.

Admission is a pipeline, not a form. SoberLab moves each person from inquiry to placed — capturing everything once, so it never has to be re-entered downstream.

Admissions board
MT
Marcus T.
Screening · SOR grant
STEP 2/6
JR
J. Rivera
Consents · Medicaid
STEP 4/6
A. Cole
Placed · Maple 4B
ADMITTED
The admission pipeline

Six stages. Each one feeds the next.

01
Inquiry

A call or referral becomes a record in seconds — nothing lost between shifts.

02
Screening

A short phone screen captures need, fit, and urgency against your criteria.

03
Eligibility

Coverage and funding verified — insurance, grant, private, or a blend.

04
Consents

Part 2 consents signed on screen, dated, and stored with the record.

05
Payment

Funding source attached to the stay, so every later charge routes itself.

06
Placement

A bed is assigned and the live census updates across every home.

Entered once

The end of re-keying the same person four times.

Everything gathered at intake — demographics, funding, consents, contacts — becomes the spine of the record. Clinical, billing, and reporting all read from it. No duplicate data entry, no drift between systems.

Demographics flow to the chart & every report
Funding source drives billing automatically
Consents govern who can see what, from day one
Intake record · captured once
Clinical
reads the chart
Billing
routes the payer
Reports
count the intake
Beyond the pipeline

Everything the front of the house needs.

Referral tracking

Log every source and keep referral partners updated on status.

Waitlist

Hold prospective residents and place them the moment a bed frees up.

Self-intake link

Send a secure link so applicants start their own paperwork before arrival.

Admission checklist

A living checklist per admission — nothing gets skipped on a busy day.

Questions, answered.

Can applicants start intake themselves?

Yes. Send a secure self-intake link and the applicant fills in demographics, history, and consents before they arrive — staff review and confirm rather than transcribe.

What if someone is funded more than one way?

Attach multiple funding sources at intake — a grant-funded bed plus private pay, for example. Billing routes each charge to the right payer for the rest of the stay.

How does the waitlist work?

Screened applicants who can't be placed immediately sit on a waitlist with their priority and funding intact. When a bed opens, they're one click from placement.

Are consents legally sound?

Consents are captured with signature, date, and scope, and stored on the record. They drive real access controls — an expired consent closes the disclosures it authorized.

Fill the next bed faster.

We'll walk your intake team through a live admission — inquiry to placement — on your own criteria.